Terms of service

Overview

Welcome to HappyTail Hub (“we”, “us”, “our”). These Terms of Service (“Terms”) govern your access to and use of our website, online store, products, features, and related services (collectively, the “Services”). Our store is powered by Shopify, which enables us to provide the Services to you.

By visiting or using the Services, you agree to be bound by these Terms and our Privacy Policy [LINK]. If you do not agree, you may not use the Services.


1. Eligibility & Account Responsibility

By using the Services, you confirm that you are at least the age of majority in your place of residence and that you authorize any minor dependents using the Services under your supervision.

You agree to provide accurate, current, and complete account, billing, and shipping information and to maintain the security of your account credentials. You are responsible for all activity under your account. Accounts may not be transferred or assigned.


2. Products & Availability

We make every effort to display our products accurately; however, colors and appearance may vary based on device and screen settings. We do not guarantee that products will meet your expectations or perfectly match online images.

We reserve the right to change product descriptions, pricing, or availability, discontinue products, or limit quantities at our discretion.


3. Orders

Placing an order constitutes an offer to purchase. Orders are accepted once payment is processed and confirmation is issued. We may decline, modify, or cancel orders at our discretion and will attempt to notify you when this occurs.

Returns and exchanges are governed by our Refund Policy [LINK]. Purchases are for personal use only and not for resale or export.


4. Pricing, Payments & Billing

Prices, promotions, and discounts may change without notice. The price shown at checkout is the price in effect at purchase. Unless stated otherwise, prices exclude shipping, taxes, duties, and customs charges.

You agree to provide accurate billing details and authorize us to charge your selected payment method for all order-related fees.


5. Shipping & Delivery

Shipping times are estimates and are not guaranteed. We are not responsible for delays caused by carriers, customs, or events beyond our control. Risk of loss transfers to you once the order is handed to the carrier.


6. Intellectual Property

All content on the Services is owned by HappyTail Hub or its licensors and is protected by intellectual property laws. You may use the Services for personal, non-commercial purposes only and may not copy, distribute, modify, or exploit any content without permission.

HappyTail Hub trademarks may not be used without authorization. Shopify trademarks belong to Shopify Inc.


7. Optional Third-Party Tools

We may provide access to third-party tools or integrations “as is” and “as available,” without warranties or liability. Your use of such tools is at your own risk and subject to the provider’s terms.


8. Third-Party Links & Content

The Services may contain links to third-party websites or content. We do not control or endorse third-party material and are not responsible for any damages or transactions arising from your use of such sites. Please review third-party policies before engaging in transactions.


9. Relationship with Shopify

HappyTail Hub is powered by Shopify; however, all purchases are made directly with HappyTail Hub. Shopify is not responsible for transactions, product quality, delivery, or disputes. You expressly release Shopify from all claims relating to your transactions with HappyTail Hub.


10. Privacy

Personal data collected through the Services is governed by our Privacy Policy [LINK] and Shopify’s Privacy Policy. Because our store is hosted by Shopify, your information may be transmitted and processed in other countries to facilitate service delivery.


11. Feedback & Reviews

By submitting reviews, comments, or suggestions (“Feedback”), you grant us a worldwide, royalty-free, perpetual license to use and publish such content for business purposes. You confirm you own the rights to your Feedback and that it complies with these Terms. We may remove unlawful or inappropriate content.


12. Errors & Changes

From time to time, information on the Services may contain errors or inaccuracies. We reserve the right to correct errors, update information, or cancel orders where necessary, including after an order is submitted.


13. Prohibited Uses

You may not use the Services for unlawful, harmful, or fraudulent purposes, to infringe intellectual property, to harass others, to transmit malicious or misleading content, to collect data without authorization, or to disrupt site security or operation. We may suspend or terminate access for violations.


14. Termination

We may suspend or terminate your access to the Services at any time without notice. You remain responsible for charges incurred prior to termination. Certain provisions of these Terms will survive termination.


15. Disclaimer of Warranties

The Services and products are provided “as is” and “as available,” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, or non-infringement. Some jurisdictions do not allow exclusions, and statutory rights may apply.


16. Limitation of Liability

To the fullest extent permitted by law, HappyTail Hub and its affiliates shall not be liable for indirect, incidental, or consequential damages, including lost profits, revenue, savings, data, or replacement costs, arising from your use of the Services or products.


17. Indemnification

You agree to indemnify and hold harmless HappyTail Hub, Shopify, and their affiliates from claims arising from your use of the Services, your breach of these Terms, or your violation of laws or third-party rights.


18. Severability

If any provision of these Terms is found unlawful or unenforceable, the remaining provisions remain valid.


19. Entire Agreement & Waiver

These Terms, together with posted policies, constitute the entire agreement between you and HappyTail Hub. Failure to enforce a provision does not constitute a waiver.


20. Assignment

You may not assign your rights under these Terms without our consent. We may assign our rights without notice.


21. Governing Law

These Terms are governed by the laws and courts of the jurisdiction where HappyTail Hub is headquartered, and you consent to such jurisdiction.


22. Changes to Terms

We may update these Terms from time to time. Material changes will be communicated where required by law. Continued use of the Services constitutes acceptance of revised Terms.


23. Contact Information

Questions about these Terms may be sent to:

support@happytailhub.shop
Trading Name: HappyTail Hub